Overview
This form is used for both individual visitors and group / delegation registrations traveling to Vietnam Japan University (VJU).
After you submit the form, the registration is stored securely and the system sends the follow-up links and notifications needed for that trip.
The system handles the full visitor lifecycle:
- New registration for Individual or Group / Delegation visits
- Secure Edit / Delete link requests for an existing registration
- Create from Existing Registration for a new submission based on past data
- Arrival-day phone update and safe-arrival follow-up links
- Tokokan registration reminders for JICA-budget trips
How to Register
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1
Select visit type. Choose Individual or Group / Delegation first. The form layout changes based on that selection.
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2
Choose the right action for an existing trip. Use Edit, Delete, or Create from Existing Registration if you are working from a previous request.
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3
Fill in traveler and visit details. Enter names, affiliation, role, travel dates, accommodation, and any required member information.
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4
Add host and contact information. Register the VJU host, contact person, and any additional notification recipients that should receive trip-related updates.
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5
Complete purpose, budget, and support fields. Include the visit purpose, relevant program / department, and Tokokan-related details when applicable.
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6
Submit the form. A confirmation email is sent shortly after submission, and later actions such as edit, delete, safe-arrival, and Tokokan updates are handled through separate secure links.
Modifying or Cancelling Your Registration
For an existing registration, use the Edit, Delete, or Create from Existing Registration buttons on the main page.
The system then sends a secure one-time access link to the selected recipient (for example, the traveler or registered contact person).
⚠️ The access link is valid for 15 minutes from the time it is issued.
If the link expires, request a new one from the main page. Use Create from Existing Registration when you want to start a new submission based on a previous trip instead of editing the old one.
Safe Arrival Confirmation
On the arrival day, the system may send a reachable-phone update link and/or a safe-arrival confirmation link, depending on the registration details.
Use the secure link in the email within 24 hours. If safe arrival is still not confirmed after the expected arrival time,
follow-up notifications are sent to the registered related parties for that trip.
Email Notifications
The table below shows every email the system can send, when it is sent, and who receives it.
Exact recipients can vary depending on the visit type, contact-person settings, and JICA-related workflow. Click any row to see a preview.
Immediate
① Registration Confirmation
▼
Sent when
Within ~1 minute after the form is submitted (new registration or update)
Sent to
Primary applicant; additional registered related parties may be added in CC
Subject:[Visitor-Form] Registration Completed/Updated: [Your Name]
Your visitor registration has been received and processed. Details:
| Traveller | [Full Name] |
| Affiliation | [Organization / JICA role] |
| Arrival | [Arrival date & time] |
| Departure | [Departure date] |
| Accommodation | [Hotel / guesthouse] |
| Purpose | [Program / visit purpose] |
| Request ID | [Unique ID] |
To modify or cancel your registration, use the access link sent in a separate email.
Immediate
② Secure Access Link (Edit / Delete / Reuse)
▼
Sent when
Immediately after an Edit / Delete / Create from Existing Registration link request
Sent to
The selected secure recipient (traveler or registered contact person)
Example subject:[Visitor-Form] Modify Access Link: [Your Name]
This one-time link is used for an edit, delete, or create-from-existing action. The exact button label depends on the action you requested.
Open Requested Action
⚠️ This link is valid for 15 minutes and can only be used once.
Arrival Day
③ Phone Number Update Reminder
▼
Sent when
On your arrival day, if no reachable phone number is registered
Sent to
The registered recipient responsible for updating the reachable phone number
Subject:[Visitor-Form] Please update your reachable phone number: [Your Name]
Today is your scheduled arrival day in Vietnam. For safety management purposes, please register a phone number where you can be reached locally.
Update Phone Number
This link is valid for 24 hours.
Arrival Day
④ Safe Arrival Confirmation Reminder
▼
Sent when
On your arrival day
Sent to
The registered recipient for safe-arrival confirmation
Subject:[Visitor-Form] Please confirm your safe arrival: [Your Name]
Today is your scheduled arrival day. Please let us know you have arrived safely by clicking the button below.
Confirm Safe Arrival
This link is valid for 24 hours.
Triggered
⑤ Safe Arrival Confirmed
▼
Sent when
After you click the “Confirm Safe Arrival” link
Sent to
Registered related parties for the trip
Subject:[Visitor-Form] Safe arrival confirmed: [Your Name]
| Traveller | [Full Name] |
| Confirmed by | [Name of person who clicked the link] |
| Confirmed at | [Date & time] |
| Request ID | [Unique ID] |
| Travel Period | [Arrival] – [Departure] |
Admin Alert
⑥ Overdue Safe-Arrival Alert
▼
Sent when
60 minutes after scheduled arrival time if safe arrival has not been confirmed
Sent to
Registered follow-up recipients for the trip (not the traveler)
Subject:[Visitor-Form] Overdue safe-arrival notice: [Traveller Name]
The following visitor has not confirmed safe arrival. Please check on their status.
| Traveller | [Full Name] |
| Scheduled arrival | [Date & time] |
| Contact (local) | [Phone number if registered] |
| Emergency contact | [Contact person name & phone] |
| Accommodation | [Hotel / guesthouse] |
JICA Budget
⑦ Tokokan Registration Reminder
▼
Sent when
Before departure if Tokokan registration has not been completed (JICA-budget travellers only)
Sent to
Registered recipient(s) for the JICA-budget trip
Subject:[Visitor-Form] Reminder: please update your Tokokan registration status: [Your Name]
Our records show that your Tokokan registration may not be complete. As a JICA-budget traveller, please log in to the Tokokan portal and confirm your registration before departure.
Open Tokokan Portal
After completing Tokokan registration, please use the link below to update your status in this system.
Update My Status
This update link is valid for 24 hours.