Overview
This system lets visitors traveling to Vietnam Japan University (VJU) register their trip details in advance.
After submitting the form, the information is stored securely and shared with the relevant VJU and JICA staff.
The system handles the full visitor lifecycle:
- New registration
- Modifying or cancelling an existing registration
- Safe-arrival confirmation after you arrive in Vietnam
- Tokokan registration reminder (for JICA-budget travellers)
How to Register
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1
Select visit type. Choose whether this is a new registration, a modification, or a cancellation.
-
2
Fill in personal details. Enter your name, affiliation, and role at VJU.
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3
Enter travel dates and destination. Provide arrival date/time, departure date, and accommodation.
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4
Add an emergency contact (recommended). A point-of-contact who can be reached if you do not confirm safe arrival.
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5
Describe the purpose of your visit. Select the applicable program and add any relevant notes.
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6
Submit the form. A confirmation email will arrive within about 1 minute.
Modifying or Cancelling Your Registration
After registering you will receive a Modify/Cancel Access Link email.
Clicking that link opens a one-time edit page where you can update your details or cancel the trip.
⚠️ The access link is valid for 15 minutes from the time it is issued.
If you need a new link, you can request one by resubmitting the form with “Modify / Cancel” selected.
Safe Arrival Confirmation
On your arrival day, the system will send a reminder asking you to confirm that you have arrived safely.
Click the link in that email within 24 hours. If no confirmation is received within 60 minutes
of your scheduled arrival time, an alert is automatically sent to the JICA project team.
Email Notifications
The table below shows every email the system can send, when it is sent, and who receives it.
Click any row to see a preview of the email content.
Immediate
① Registration Confirmation
▼
Sent when
Within ~1 minute after the form is submitted (new registration or update)
Sent to
Registrant and VJU / JICA staff (CC)
Subject:[Visitor-Form] Registration Completed/Updated: [Your Name]
Your visitor registration has been received and processed. Details:
| Traveller | [Full Name] |
| Affiliation | [Organization / JICA role] |
| Arrival | [Arrival date & time] |
| Departure | [Departure date] |
| Accommodation | [Hotel / guesthouse] |
| Purpose | [Program / visit purpose] |
| Request ID | [Unique ID] |
To modify or cancel your registration, use the access link sent in a separate email.
Immediate
② Modify / Cancel Access Link
▼
Sent when
Immediately after a Modify / Cancel request is submitted
Sent to
Registrant (or the designated contact person)
Subject:[Visitor-Form] Modify/Cancel Access Link: [Your Name]
You requested a link to modify or cancel your visitor registration. Click the button below to proceed.
Open Edit Page
⚠️ This link is valid for 15 minutes and can only be used once.
Arrival Day
③ Phone Number Update Reminder
▼
Sent when
On your arrival day, if no reachable phone number is registered
Sent to
Traveller
Subject:[Visitor-Form] Please update your reachable phone number: [Your Name]
Today is your scheduled arrival day in Vietnam. For safety management purposes, please register a phone number where you can be reached locally.
Update Phone Number
This link is valid for 24 hours.
Arrival Day
④ Safe Arrival Confirmation Reminder
▼
Sent when
On your arrival day
Sent to
Traveller
Subject:[Visitor-Form] Please confirm your safe arrival: [Your Name]
Today is your scheduled arrival day. Please let us know you have arrived safely by clicking the button below.
Confirm Safe Arrival
This link is valid for 24 hours.
Triggered
⑤ Safe Arrival Confirmed
▼
Sent when
After you click the “Confirm Safe Arrival” link
Sent to
Traveller and VJU / JICA staff (CC)
Subject:[Visitor-Form] Safe arrival confirmed: [Your Name]
| Traveller | [Full Name] |
| Confirmed by | [Name of person who clicked the link] |
| Confirmed at | [Date & time] |
| Request ID | [Unique ID] |
| Travel Period | [Arrival] – [Departure] |
Admin Alert
⑥ Overdue Safe-Arrival Alert
▼
Sent when
60 minutes after scheduled arrival time if safe arrival has not been confirmed
Sent to
JICA project team & system administrators (not the traveller)
Subject:[Visitor-Form] Overdue safe-arrival notice: [Traveller Name]
The following visitor has not confirmed safe arrival. Please check on their status.
| Traveller | [Full Name] |
| Scheduled arrival | [Date & time] |
| Contact (local) | [Phone number if registered] |
| Emergency contact | [Contact person name & phone] |
| Accommodation | [Hotel / guesthouse] |
JICA Budget
⑦ Tokokan Registration Reminder
▼
Sent when
Before departure if Tokokan registration has not been completed (JICA-budget travellers only)
Sent to
Traveller
Subject:[Visitor-Form] Reminder: please update your Tokokan registration status: [Your Name]
Our records show that your Tokokan registration may not be complete. As a JICA-budget traveller, please log in to the Tokokan portal and confirm your registration before departure.
Open Tokokan Portal
After completing Tokokan registration, please use the link below to update your status in this system.
Update My Status
This update link is valid for 24 hours.